Anonymous
09-18-2004, 02:18 PM
Dena Callon
11 Lavender Trace
Hampton, VA 23663
(757)850-1678
dcallon@direcway.com
Objective: Career minded individual seeking a typing/virtual assistant/data entry position.
HIGHLIGHTS OF QUALIFICATIONS
o Self-motivated and confident in making independent decisions with proven leadership abilities
o Proven skill in persevering to research and solve customer problems
o Accomplished in working with little to no supervision
o Demonstrated tactful written and verbal communication
o Very well organized, able to multi task and meet deadlines
RELEVANT EXPERIENCE
Supervision
o Supervised, trained, motivated, qualified, coordinated, and evaluated staff of 3
o Instruct military training regarding pay, entitlements, and separations
Accounting
o Reconciled military travel account averaging $20,000 monthly and Visa traveler’s checks account averaging $80,000 monthly
o Tracking and maintaining monthly inventory of $120,000 in military Visa traveler’s checks
o Extensive files maintained and reconciled monthly for travel account and Visa traveler’s checks account
Customer Service & Finance
o Resolved wide range of customer problems, applying problem solving and assertiveness to pay delivery delays, pay entitlements relevancy, and retirement processing.
o Analyzed, researched, certified, verified and delivery of pay for 450 personnel
o Drafted correspondence, reports, and certifications for administrative personnel
Data Entry
o Data entry and retrieval of pay, entitlements, and separations for 350 military personnel
o Extensive use of Microsoft Word and Excel Spreadsheets
EMPLOYMENT HISTORY
1998-2004 Office Manager/Customer Service Rep U.S. Coast Guard
1997-1998 Senior Receptionist REMAX Executives
EDUCATION
U.S. Coast Guard Leadership and Management Certification; Advanced
computer systems certification
Tulsa Community College 56 semester units in General Education
11 Lavender Trace
Hampton, VA 23663
(757)850-1678
dcallon@direcway.com
Objective: Career minded individual seeking a typing/virtual assistant/data entry position.
HIGHLIGHTS OF QUALIFICATIONS
o Self-motivated and confident in making independent decisions with proven leadership abilities
o Proven skill in persevering to research and solve customer problems
o Accomplished in working with little to no supervision
o Demonstrated tactful written and verbal communication
o Very well organized, able to multi task and meet deadlines
RELEVANT EXPERIENCE
Supervision
o Supervised, trained, motivated, qualified, coordinated, and evaluated staff of 3
o Instruct military training regarding pay, entitlements, and separations
Accounting
o Reconciled military travel account averaging $20,000 monthly and Visa traveler’s checks account averaging $80,000 monthly
o Tracking and maintaining monthly inventory of $120,000 in military Visa traveler’s checks
o Extensive files maintained and reconciled monthly for travel account and Visa traveler’s checks account
Customer Service & Finance
o Resolved wide range of customer problems, applying problem solving and assertiveness to pay delivery delays, pay entitlements relevancy, and retirement processing.
o Analyzed, researched, certified, verified and delivery of pay for 450 personnel
o Drafted correspondence, reports, and certifications for administrative personnel
Data Entry
o Data entry and retrieval of pay, entitlements, and separations for 350 military personnel
o Extensive use of Microsoft Word and Excel Spreadsheets
EMPLOYMENT HISTORY
1998-2004 Office Manager/Customer Service Rep U.S. Coast Guard
1997-1998 Senior Receptionist REMAX Executives
EDUCATION
U.S. Coast Guard Leadership and Management Certification; Advanced
computer systems certification
Tulsa Community College 56 semester units in General Education