tam2005
06-25-2008, 01:39 PM
Basic Purpose:
This position completes insurance applications via telephone for a single client company.
Working Hours:
The work from home position would require working from the Lee's Summit office for 6-8 weeks.
.
Training: Monday-Thursday 6:00pm-10:00pm, Friday 6:00pm-9:00pm for two weeks.
Hours: Tuesday-Friday 4:00pm-8:00pm, Saturdays 12:30pm-4:30pm for 4-6 weeks then home OR
Tuesday-Friday 3:00pm-7:00pm, Saturdays 12:30pm-4:30pm for 4-6 weeks then home
Required Equipment:
DSL/Cable connection speed 1.0 Mbit down/256 Kb upload speed minimum
-(Cannot be through a WiFi internet connection or satellite provider.)
Home telephone line with local Kansas City area number
Analog Phone
Analog Headset
Desk
Chair
Lighting
Surge Protector
Quiet Working Space
The position may also require a router and multiple in home visits for setup and repair of equipment. The smart computer and all other necessary technical equipment will be provided by Quest.
Principal Duties & Responsibilities:
Complete interviews with insurance applicants via telephone. These interviews will include gathering medical, financial, occupational, and avocation histories. Review and edit information collected during the interview for quality assurance purposes.
Manage the C4 Call Management System by making telephone calls, logging call attempts, documenting information within orders as necessary, and recording call results.
Responds to the needs and requests of clients and LabOne management and staff in a professional and expedient manner.
Observes all compliance policies and safety policies and procedures as outlined in the Quest Diagnostics Safety Manual or safety matters included in other special training.
Knowledge & Experience:
High School Diploma or Equivalent required, some college courses preferred.
Minimum Skills Required
· Ability to type 30 wpm
· Strong communication skills
· Accurate, detail oriented
· Proficient teamwork skills
· Good work attendance record
· Organizational skills
· Background in medical terminology
· Six Months Customer service experience
Apply Here (https://careers-ext.questcareersite.com/viewjob.html?erjob=178882)
This position completes insurance applications via telephone for a single client company.
Working Hours:
The work from home position would require working from the Lee's Summit office for 6-8 weeks.
.
Training: Monday-Thursday 6:00pm-10:00pm, Friday 6:00pm-9:00pm for two weeks.
Hours: Tuesday-Friday 4:00pm-8:00pm, Saturdays 12:30pm-4:30pm for 4-6 weeks then home OR
Tuesday-Friday 3:00pm-7:00pm, Saturdays 12:30pm-4:30pm for 4-6 weeks then home
Required Equipment:
DSL/Cable connection speed 1.0 Mbit down/256 Kb upload speed minimum
-(Cannot be through a WiFi internet connection or satellite provider.)
Home telephone line with local Kansas City area number
Analog Phone
Analog Headset
Desk
Chair
Lighting
Surge Protector
Quiet Working Space
The position may also require a router and multiple in home visits for setup and repair of equipment. The smart computer and all other necessary technical equipment will be provided by Quest.
Principal Duties & Responsibilities:
Complete interviews with insurance applicants via telephone. These interviews will include gathering medical, financial, occupational, and avocation histories. Review and edit information collected during the interview for quality assurance purposes.
Manage the C4 Call Management System by making telephone calls, logging call attempts, documenting information within orders as necessary, and recording call results.
Responds to the needs and requests of clients and LabOne management and staff in a professional and expedient manner.
Observes all compliance policies and safety policies and procedures as outlined in the Quest Diagnostics Safety Manual or safety matters included in other special training.
Knowledge & Experience:
High School Diploma or Equivalent required, some college courses preferred.
Minimum Skills Required
· Ability to type 30 wpm
· Strong communication skills
· Accurate, detail oriented
· Proficient teamwork skills
· Good work attendance record
· Organizational skills
· Background in medical terminology
· Six Months Customer service experience
Apply Here (https://careers-ext.questcareersite.com/viewjob.html?erjob=178882)