WorkAtHomeSpace
06-15-2008, 01:12 AM
Unresearched
Customer Service / Data Entry Representative – Full Time (40 hours/week)
Job Summary: Verify insurance coverage to ensure it is sufficient, and process evidence of insurance received via mail, email & fax. Provide customer service for American Lease Insurance customers via telephone. Perform general clerical and administrative tasks as needed. Spanish speaking indiviuals are encouraged to apply.
Essential Job Functions:
- Provide inbound customer service for American Lease Insurance customers via telephone, email, and fax.
- Respond to insurance inquiries from Agents, Lessees, and Lessors, by making outbound calls.
- Accurately record and enter data on our insurance tracking database.
- Complete special projects as specified by Supervisor.
- Perform general clerical and administrative tasks, and other duties
Qualifications:
- Basic education (minimum junior college required), plus 2-3 years of relevant clerical, call center, insurance, phone experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
- Good typing skills, with computer data entry experience desirable.
- Knowledge of Microsoft Word and Excel required
- Ability to quickly and comprehensively learn basic insurance concepts and to apply learning to customer service interactions.
Special Working Conditions:
- Call center hours will be 9am – 7pm. Hours may be broken up into five 8-hour days for full time. (No Weekends, Monday-Friday Only.)
- Two Insurance Principles book/test must be completed within 3 weeks of start date.
**We will conduct a wage and performance review after 90 days of employment**
Benefits
- Paid time off (vacation/sick).
- Paid holidays granted in accordance with company personnel policies.
- Health & dental insurance coverage.
- Short-term & long-term disability insurance.
- Life insurance.
- Company 401K plan available after 1 year of employment.
American Lease Insurance, Sunderland, MA
Compensation: $10 to $12 per hour (40 hour full time position)
Email: resume (at) aliac.net
Customer Service / Data Entry Representative – Full Time (40 hours/week)
Job Summary: Verify insurance coverage to ensure it is sufficient, and process evidence of insurance received via mail, email & fax. Provide customer service for American Lease Insurance customers via telephone. Perform general clerical and administrative tasks as needed. Spanish speaking indiviuals are encouraged to apply.
Essential Job Functions:
- Provide inbound customer service for American Lease Insurance customers via telephone, email, and fax.
- Respond to insurance inquiries from Agents, Lessees, and Lessors, by making outbound calls.
- Accurately record and enter data on our insurance tracking database.
- Complete special projects as specified by Supervisor.
- Perform general clerical and administrative tasks, and other duties
Qualifications:
- Basic education (minimum junior college required), plus 2-3 years of relevant clerical, call center, insurance, phone experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
- Good typing skills, with computer data entry experience desirable.
- Knowledge of Microsoft Word and Excel required
- Ability to quickly and comprehensively learn basic insurance concepts and to apply learning to customer service interactions.
Special Working Conditions:
- Call center hours will be 9am – 7pm. Hours may be broken up into five 8-hour days for full time. (No Weekends, Monday-Friday Only.)
- Two Insurance Principles book/test must be completed within 3 weeks of start date.
**We will conduct a wage and performance review after 90 days of employment**
Benefits
- Paid time off (vacation/sick).
- Paid holidays granted in accordance with company personnel policies.
- Health & dental insurance coverage.
- Short-term & long-term disability insurance.
- Life insurance.
- Company 401K plan available after 1 year of employment.
American Lease Insurance, Sunderland, MA
Compensation: $10 to $12 per hour (40 hour full time position)
Email: resume (at) aliac.net