tam2005
06-06-2008, 02:35 PM
Unresearched...
Description
Alienware is the fastest growing specialty computer manufacturer in the world. Our operation is part of a dynamic Fortune 50 organization with a tremendous growth trajectory in every product line, every service offering and every region around the world. Alienware manufactures a diverse selection of customizable computer systems that include high-performance desktops, notebooks, media centers, professional workstations, and servers. The company's systems are targeted toward a broad range of customers, ranging from gamers and home users to businesses and government agencies. Alienware products incorporate cutting-edge components, innovative engineering, and stylish designs that set the company apart from the rest of the computer industry.
RESPONSIBILITIES:
- Provide support and answer questions related to Alienware Products and Services via our online chat application.
- As needed, follow up with customer service scenarios via e-mail, forum support, etc.
- Answer live sales calls via phone as required.
Requirements
- High School Diploma or equivalent required. (Some College preferred)
- Excellent Customer Service skills and a positive Sales attitude.
- Minimum 1 year previous related work experience.
- Basic knowledge of internal and external computer components.
- Phone queue and/or call center experience.
- Strong problem solving abilities.
- Excellent written/verbal communication skills.
- Must be very detail oriented.
- Strong organizational, inter-personal and multi-tasking skills.
- Working knowledge of Windows XP and Microsoft Office products (specifically MS Word, Excel, Outlook and Internet Explorer.)
- Must be able to type 55+ WPM.
- Certifications preferred but not required: CompTIA A+ Certification.
- Basic to Intermediate knowledge of current computer hardware, peripherals and games.
- Basic experience with current high end performance technologies: video, audio, drivers, etc.
Apply Here (http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?ipath=EXIND&siteid=cbindeed&Job_DID=J8B0KD6ZH3J9GM59TLN&cbRecursionCnt=3&cbsid=165ee76ef35f48a3aea111a9b2154bcb-266059146-wl-6)
Description
Alienware is the fastest growing specialty computer manufacturer in the world. Our operation is part of a dynamic Fortune 50 organization with a tremendous growth trajectory in every product line, every service offering and every region around the world. Alienware manufactures a diverse selection of customizable computer systems that include high-performance desktops, notebooks, media centers, professional workstations, and servers. The company's systems are targeted toward a broad range of customers, ranging from gamers and home users to businesses and government agencies. Alienware products incorporate cutting-edge components, innovative engineering, and stylish designs that set the company apart from the rest of the computer industry.
RESPONSIBILITIES:
- Provide support and answer questions related to Alienware Products and Services via our online chat application.
- As needed, follow up with customer service scenarios via e-mail, forum support, etc.
- Answer live sales calls via phone as required.
Requirements
- High School Diploma or equivalent required. (Some College preferred)
- Excellent Customer Service skills and a positive Sales attitude.
- Minimum 1 year previous related work experience.
- Basic knowledge of internal and external computer components.
- Phone queue and/or call center experience.
- Strong problem solving abilities.
- Excellent written/verbal communication skills.
- Must be very detail oriented.
- Strong organizational, inter-personal and multi-tasking skills.
- Working knowledge of Windows XP and Microsoft Office products (specifically MS Word, Excel, Outlook and Internet Explorer.)
- Must be able to type 55+ WPM.
- Certifications preferred but not required: CompTIA A+ Certification.
- Basic to Intermediate knowledge of current computer hardware, peripherals and games.
- Basic experience with current high end performance technologies: video, audio, drivers, etc.
Apply Here (http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?ipath=EXIND&siteid=cbindeed&Job_DID=J8B0KD6ZH3J9GM59TLN&cbRecursionCnt=3&cbsid=165ee76ef35f48a3aea111a9b2154bcb-266059146-wl-6)