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View Full Version : Part-Time Customer Service Rep--Work From Home


tam2005
05-21-2008, 12:18 PM
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We are a web based relationship consulting business and we are looking for a qualified people to assist with customer service request. Our primary role is to assist people in their time of relationship needs no matter how big or small the issue might be.

This position is a 20-25 hour a week full-telecommute position. You must be able to work afternoons Monday-Friday. Pay is $12.00 per hour. This is a contract position and as such please know that we do not take taxes out. Qualified candidates must have a pleasant speaking voice, friendly demeanor and the ability to multi-task efficiently and effectively. Candidates must be able to work from home with minimal supervision—following scripted protocol and ad-libbing as necessary. To qualify for this position you must be both internet and sales savvy. You must be comfortable with people and enjoy helping customer’s solve issues both quickly and efficiently. This is not the right position for someone who is just getting comfortable with the internet, IM software or someone who types quite slowly.

Other qualifications for this position include:

* Sales oriented – not afraid to talk to callers about purchasing products etc.
* High speed Internet connection – VOIP is fine provided you have a history of less than 5% downtime.
* High quality phone line – clients need to hear your support easily.
* Quiet work environment – no kids, dogs, or otherwise distracting background noise.
* Ability to reason and troubleshoot issues – we’re looking for good common sense and a “people person”
* Ability to type 40+ wpm – pecking on the keyboard won’t work!
* Outlook 2003 or 2007, Excel, Internet Explorer, and IM software (AIM, Yahoo, or MSN)

If you are interested in this position, please send your resume and cover letter to 1-775-458-2737 attention Robin. All applicants who do not send the request paperwork will not be contacted.