tam2005
04-23-2008, 09:52 AM
Unresearched...
We are a small financial services company with nationwide precense. Currently looking for an individual to provide customer service and internal executive support. The position is for 30-40 hours a week – and would require the individual to work at our Rockville office for a period of 1-3 months to learn the job. Thereafter, you would be based out of your home office, but required to meet at our office on a bi-/weekly basis.
Job Responsibilities
Take calls from customers and process their accounts maintenance requests accurately and on a timely basis
Monitor customer accounts to ensure that everything is processing correctly
Train customers on software interface and answer their questions as needed
Make outbound calls to ensure that the customers are comfortable with their accounts and services
Keep track of inventory of credit card terminals, conduct program downloads into terminals and ship to customers as needed
Stay organized and keep task prioritized to get things done by deadlines.
Keep meticulous records of all completed and outstanding tasks in our online CRM system.
Assist in the ongoing upkeep of our CRM systems accuracy.
Apply Here (http://washingtondc.craigslist.org/mld/csr/651965175.html)
We are a small financial services company with nationwide precense. Currently looking for an individual to provide customer service and internal executive support. The position is for 30-40 hours a week – and would require the individual to work at our Rockville office for a period of 1-3 months to learn the job. Thereafter, you would be based out of your home office, but required to meet at our office on a bi-/weekly basis.
Job Responsibilities
Take calls from customers and process their accounts maintenance requests accurately and on a timely basis
Monitor customer accounts to ensure that everything is processing correctly
Train customers on software interface and answer their questions as needed
Make outbound calls to ensure that the customers are comfortable with their accounts and services
Keep track of inventory of credit card terminals, conduct program downloads into terminals and ship to customers as needed
Stay organized and keep task prioritized to get things done by deadlines.
Keep meticulous records of all completed and outstanding tasks in our online CRM system.
Assist in the ongoing upkeep of our CRM systems accuracy.
Apply Here (http://washingtondc.craigslist.org/mld/csr/651965175.html)