WorkAtHomeSpace
04-16-2008, 03:44 AM
Both full-time and part-time positions may be available. Shifts vary but usually involve morning, afternoon, or early evening times, with limited overnight shifts. Customer care professionals working from home are required to answer a stream of calls to include sales, customer service, account management, billing and/or technical support.
Customer Care Professionals also respond to customer inquiries with the goal of converting each call into a sale or resolving the issue in a single contact. Customer Care Professionals must maintain a office environment free of background noise. Training for this position is done from home with a live trainer in a virtual classroom so the successful applicant must be able to work independently and master a large amount of information in a relatively short period of time. Testing is conducted throughout the training period to ensure the material covered is mastered. Finally, excellent computer skills are required such as internet navigation using Internet Explorer, working with and manipulating multiple windows, and general computer system maintenance such as clearing cookies/temporary internet files.
The successful applicant must meet all Home Office and Computer Requirements before applying. Apply at our website, www.alpineaccess.com or send questions to info (at) alpineaccess.com
Customer Care Professionals also respond to customer inquiries with the goal of converting each call into a sale or resolving the issue in a single contact. Customer Care Professionals must maintain a office environment free of background noise. Training for this position is done from home with a live trainer in a virtual classroom so the successful applicant must be able to work independently and master a large amount of information in a relatively short period of time. Testing is conducted throughout the training period to ensure the material covered is mastered. Finally, excellent computer skills are required such as internet navigation using Internet Explorer, working with and manipulating multiple windows, and general computer system maintenance such as clearing cookies/temporary internet files.
The successful applicant must meet all Home Office and Computer Requirements before applying. Apply at our website, www.alpineaccess.com or send questions to info (at) alpineaccess.com