WorkAtHomeSpace
03-18-2008, 03:21 PM
Unresearched
One of the fastest growing companies in the remote home technology support services industry, has immediate openings for Computer Support Technicians. We are looking for high-energy, self-starters to join our world-class support team. We provide online computer help services for the home, home office and small office markets though the Internet using remote access technology.
Tier one support
To be considered, candidates must have the following credentials:
• 3 years minimum of desktop or call center support for all of the standard windows based systems. Previous technical support experience with Mac OS based systems a bonus.
• Demonstrated strong technical skills with all Microsoft Windows OS and application support and networking.
• Must be well versed in resolving all common computer problems including viruses, slow performance, errors, e-mail client set-up, software installation and configuration, wireless networks, peripheral problems.
• Excellent communication and customer service skills. Genuinely care about your customer.
• Highly motivated and able to work independently. Take ownership for problems and follow through to resolution.
• Certification(s) including but not limited to: A+, MCP, CCNA, MCSE, CCNP, Net+. Candidates without certification or failing to provide supporting documentation from accredited institute will not be considered for this position.
Candidates will need the following for remote set-up:
• High speed Internet access
• Dedicated Windows based computer with XP Pro at a minimum
• Quiet, private workspace
• Dedicated phone line – No VOIP MUST have a landline!
A variety of shifts exist over the 24x7x 365 timeframe, some evening/weekend shifts will be required.
MAC OS certified is a bonus!
Volt Technical Resources is an Equal Opportunity Employer.
Apply Here (http://dallas.craigslist.org/tch/610311753.html)
One of the fastest growing companies in the remote home technology support services industry, has immediate openings for Computer Support Technicians. We are looking for high-energy, self-starters to join our world-class support team. We provide online computer help services for the home, home office and small office markets though the Internet using remote access technology.
Tier one support
To be considered, candidates must have the following credentials:
• 3 years minimum of desktop or call center support for all of the standard windows based systems. Previous technical support experience with Mac OS based systems a bonus.
• Demonstrated strong technical skills with all Microsoft Windows OS and application support and networking.
• Must be well versed in resolving all common computer problems including viruses, slow performance, errors, e-mail client set-up, software installation and configuration, wireless networks, peripheral problems.
• Excellent communication and customer service skills. Genuinely care about your customer.
• Highly motivated and able to work independently. Take ownership for problems and follow through to resolution.
• Certification(s) including but not limited to: A+, MCP, CCNA, MCSE, CCNP, Net+. Candidates without certification or failing to provide supporting documentation from accredited institute will not be considered for this position.
Candidates will need the following for remote set-up:
• High speed Internet access
• Dedicated Windows based computer with XP Pro at a minimum
• Quiet, private workspace
• Dedicated phone line – No VOIP MUST have a landline!
A variety of shifts exist over the 24x7x 365 timeframe, some evening/weekend shifts will be required.
MAC OS certified is a bonus!
Volt Technical Resources is an Equal Opportunity Employer.
Apply Here (http://dallas.craigslist.org/tch/610311753.html)