WorkAtHomeSpace
02-25-2008, 12:44 PM
Unresearched
Spherion, in partnership with a worldwide leader in the design, manufacturing and marketing of hard disc drives, is looking for bi-lingual techs who, if selected, would have the opportunity to work remotely from home (Lower 48 states only)
JOB DESCRIPTION:
Level I - Tech Support
Provide telephone and email technical support to a customer base, primarily for the Americas region, of which 80-90% of inquiries will be technical in nature. Document customer inquiries in call tracking system and report product failure trends and issues. Will work under supervision and may be required to work various shifts as required by business demands.
Must have excellent oral and written skill set. Requires experience in computer hardware environment equivalent to a technician. Applicants will be evaluated on oral and written abilities and technical aptitude.
Educational requirements are as follows: Technical certification or equivalent combination of training and experience in computer hardware environment. Requires knowledge of all Windows operating system platforms. Knowledge of MAC, UNIX, and Netware environments considered a plus. Call center or Customer Service exp desired but not necessary.
***Applicant must be authorized to work in the US
***Must have clean criminal history and pass a drug screen.
***Bi-Lingual writing and language skills are required of fluent English combined with either native tounge French - Spanish - German or (Brazilian)Portuguese
Hours could vary from 8am to 8pm CDT....Monday through Friday
the position is viable for 1 year maximum unless converted to full-time employee
If interested in this opportunity, please e-mail your resume to nathansuddeath (ar) spherion.com
Spherion, in partnership with a worldwide leader in the design, manufacturing and marketing of hard disc drives, is looking for bi-lingual techs who, if selected, would have the opportunity to work remotely from home (Lower 48 states only)
JOB DESCRIPTION:
Level I - Tech Support
Provide telephone and email technical support to a customer base, primarily for the Americas region, of which 80-90% of inquiries will be technical in nature. Document customer inquiries in call tracking system and report product failure trends and issues. Will work under supervision and may be required to work various shifts as required by business demands.
Must have excellent oral and written skill set. Requires experience in computer hardware environment equivalent to a technician. Applicants will be evaluated on oral and written abilities and technical aptitude.
Educational requirements are as follows: Technical certification or equivalent combination of training and experience in computer hardware environment. Requires knowledge of all Windows operating system platforms. Knowledge of MAC, UNIX, and Netware environments considered a plus. Call center or Customer Service exp desired but not necessary.
***Applicant must be authorized to work in the US
***Must have clean criminal history and pass a drug screen.
***Bi-Lingual writing and language skills are required of fluent English combined with either native tounge French - Spanish - German or (Brazilian)Portuguese
Hours could vary from 8am to 8pm CDT....Monday through Friday
the position is viable for 1 year maximum unless converted to full-time employee
If interested in this opportunity, please e-mail your resume to nathansuddeath (ar) spherion.com