WorkAtHomeSpace
02-13-2008, 03:35 AM
Work from the comfort of your home
Agents working this program will be responsible for delivering superior customer service in all customer interactions which include the handling of inbound and outbound customer service calls for wireless phone customers. The ideal candidate has the ability to build a professional and friendly rapport with callers and be comfortable asking for payment and negotiating payment solutions.
Part Time or Full Time
Agent Pay Rate - $9/hour
EXPERIENCE
- Minimum 1 year of customer care experience required
- Previous call center experience desired
- Work from home experience desired
- Knowledge of wireless companies desired
- Candidates currently working for another cell phone provider, will not be eligible for hire at this time.
REQUIRED SKILLS
- Excellent listening skills
- Excellent customer service, interpersonal, and communication skills
- Proactive problem solving skills and the use of empowerment to resolve customer issues
- Ability to empathize and establish positive rapport with customer
- Ability to ask for payment and negotiate payment schedule
- Excellent verbal and written communication including grammar and voice quality
- Ability to learn via live instructor lead phone/conference call
- Excellent attention to detail
- Ability to multi-task in a fast-paced and changing environment
- Good typing, data entry, and spelling skills
COMPUTER SKILLS
Excellent to high computer skills- use internet daily, knowledgeable with downloading programs and emailing file attachments.Skilled with using chat and instant message communications. Knowledgeable with keyboard short-cuts, such as cut-and-paste. Ability to trouble-shoot computer glitches independently before calling for assistance. Able to work with seven to fifteen browser windows open on desktop and can toggle between multiple windows.
WORK REQUIREMENTS
Legally able work in the United States
High School Diploma or equivalent
18 years or older
Drug screen is required to be completed within 24 hours of job offer
Background check is required - agent is required to pay flat fee of approximately $35 within 24 hours of job offer and will be required to submit authorization online during telephone interview
Required to invest in surge protector with battery backup - at least 5 minutes of backup service is required by battery backup - agent is responsible for paying $30-$40 for special surge protector
ESTIMATED START DATE - Mid-March to Early April 2008
Work shifts will be posted later and communicated during phone interview with an Alpine Access recruiter
Part time and full time positions available
Hours of operation=8am-5pm 7 days a week
SYSTEM REQUIREMENTS
- High Speed Internet: DSL or Cable (no wireless or satellite ISPs )
- High Resolution Monitor (1024X768)
- Antivirus software.
- 256 MB RAM (recommend 512+ MB) or higher with 64 MB RAM available
- Minimum 1 GB free hard drive disk space available for required training downloads
- Pentium II, 300 MHZ Processor or higher.
- Analog landline phone line (No digital or VoIP, some cable companies ok)
TRAINING
Training Pay Rate - $7/hour unless other minimum wage guidelines apply
Training is done ONLINE and on the phone. Training is performed via conference call with a live instructor.
Training will be approximately 3 weeks Monday – Friday
Additional information will be communicated at a later time
Alpine Access is currently accepting applications for these positions. Interviews will be performed late January-early February, via phone, with an Alpine Access recruiter. Communication will be forthcoming when interviews will be performed. If you are interested in this position, please apply now so that we can contact you when interviews are to begin.
TO APPLY please follow this link:
https://www.cytiva.com/alpine/age/cojobs.asp
Agents working this program will be responsible for delivering superior customer service in all customer interactions which include the handling of inbound and outbound customer service calls for wireless phone customers. The ideal candidate has the ability to build a professional and friendly rapport with callers and be comfortable asking for payment and negotiating payment solutions.
Part Time or Full Time
Agent Pay Rate - $9/hour
EXPERIENCE
- Minimum 1 year of customer care experience required
- Previous call center experience desired
- Work from home experience desired
- Knowledge of wireless companies desired
- Candidates currently working for another cell phone provider, will not be eligible for hire at this time.
REQUIRED SKILLS
- Excellent listening skills
- Excellent customer service, interpersonal, and communication skills
- Proactive problem solving skills and the use of empowerment to resolve customer issues
- Ability to empathize and establish positive rapport with customer
- Ability to ask for payment and negotiate payment schedule
- Excellent verbal and written communication including grammar and voice quality
- Ability to learn via live instructor lead phone/conference call
- Excellent attention to detail
- Ability to multi-task in a fast-paced and changing environment
- Good typing, data entry, and spelling skills
COMPUTER SKILLS
Excellent to high computer skills- use internet daily, knowledgeable with downloading programs and emailing file attachments.Skilled with using chat and instant message communications. Knowledgeable with keyboard short-cuts, such as cut-and-paste. Ability to trouble-shoot computer glitches independently before calling for assistance. Able to work with seven to fifteen browser windows open on desktop and can toggle between multiple windows.
WORK REQUIREMENTS
Legally able work in the United States
High School Diploma or equivalent
18 years or older
Drug screen is required to be completed within 24 hours of job offer
Background check is required - agent is required to pay flat fee of approximately $35 within 24 hours of job offer and will be required to submit authorization online during telephone interview
Required to invest in surge protector with battery backup - at least 5 minutes of backup service is required by battery backup - agent is responsible for paying $30-$40 for special surge protector
ESTIMATED START DATE - Mid-March to Early April 2008
Work shifts will be posted later and communicated during phone interview with an Alpine Access recruiter
Part time and full time positions available
Hours of operation=8am-5pm 7 days a week
SYSTEM REQUIREMENTS
- High Speed Internet: DSL or Cable (no wireless or satellite ISPs )
- High Resolution Monitor (1024X768)
- Antivirus software.
- 256 MB RAM (recommend 512+ MB) or higher with 64 MB RAM available
- Minimum 1 GB free hard drive disk space available for required training downloads
- Pentium II, 300 MHZ Processor or higher.
- Analog landline phone line (No digital or VoIP, some cable companies ok)
TRAINING
Training Pay Rate - $7/hour unless other minimum wage guidelines apply
Training is done ONLINE and on the phone. Training is performed via conference call with a live instructor.
Training will be approximately 3 weeks Monday – Friday
Additional information will be communicated at a later time
Alpine Access is currently accepting applications for these positions. Interviews will be performed late January-early February, via phone, with an Alpine Access recruiter. Communication will be forthcoming when interviews will be performed. If you are interested in this position, please apply now so that we can contact you when interviews are to begin.
TO APPLY please follow this link:
https://www.cytiva.com/alpine/age/cojobs.asp