WorkAtHomeSpace
11-09-2007, 03:15 AM
Unresearched
- Answer all calls to the agency during the evenings and/or weekends. Calls come from employees who need to confrm (or cancel) their shifts or get directions to their clients homes. Potential new employees call looking for a job. Clients and/or their adult children will call after hours to change their caregiving schedule or to report some issue with the client and/or with their caregiver.
- Contact clients and/or their family members as needed based on incoming calls.
- Contact caregivers to ensure they are at their assigned client shifts
- Contact caregivers to try and fill open shifts.
This position will be shared with another On-Call Supervisor. Typically the schedule will be to work a full week (or just the weekend) and then have one week off. Weekday shifts are from 5PM-8AM. Weekend shifts are from Friday 5PM to Monday 8AM. Holiday work is also required (at a higher holiday pay rate).
Job Requirements:
- Must have a computer with high-speed internet connection
- Must be willing to get calls during the evenings and weekends.
- Must be a good people person, but also be stern with the caregivers.
- Must have excellent telephone etiquette and excellent customer service skills
- Must have a life style and a home environment that is conducive to this type of non-traditional schedule and work environment.
Apply Here (http://www.nova.rightathome.net/jobsDetail.asp?jobOpp=483)
- Answer all calls to the agency during the evenings and/or weekends. Calls come from employees who need to confrm (or cancel) their shifts or get directions to their clients homes. Potential new employees call looking for a job. Clients and/or their adult children will call after hours to change their caregiving schedule or to report some issue with the client and/or with their caregiver.
- Contact clients and/or their family members as needed based on incoming calls.
- Contact caregivers to ensure they are at their assigned client shifts
- Contact caregivers to try and fill open shifts.
This position will be shared with another On-Call Supervisor. Typically the schedule will be to work a full week (or just the weekend) and then have one week off. Weekday shifts are from 5PM-8AM. Weekend shifts are from Friday 5PM to Monday 8AM. Holiday work is also required (at a higher holiday pay rate).
Job Requirements:
- Must have a computer with high-speed internet connection
- Must be willing to get calls during the evenings and weekends.
- Must be a good people person, but also be stern with the caregivers.
- Must have excellent telephone etiquette and excellent customer service skills
- Must have a life style and a home environment that is conducive to this type of non-traditional schedule and work environment.
Apply Here (http://www.nova.rightathome.net/jobsDetail.asp?jobOpp=483)