tam2005
11-07-2007, 03:40 PM
Honeywell Aerospace is a leading global provider of integrated avionics, propulsion engines, aircraft and engine systems and full-service solutions for our customers. The Global Customer Care organization within Honeywell Aerospace is responsible for excellence in customer service and in executing customer requirements.
As a Part Time, work-from-home Customer Service Representative, you will be responsible for acting as a key contact for multiple customers on a variety of issues. Your responsibilities will include:
Constant customer interface to support order placement, tracking, or general inquiries about Aerospace products.
Support a global customer base by prioritizing critical issues and utilizing tools and resources available to ensure customer requirements are met on time.
Manage a high volume of phone, email, and fax inquiries with minimum supervision while displaying patience, sound judgment, and professionalism under pressure.
Take the initiative to resolve a wide range of customer issues and when unable to solve independently, will utilize the proper escalation path.
Key success measurements for this position may include: call performance metrics; customer satisfaction; order accuracy; effective problem resolution and effectiveness of communication with internal and external customers.
This is a part time, non-benefited opportunity (up to 19.5 hours per week).
This position requires access to a high-speed internet connection and land-line phone. This position will also require several weeks of training and you must be able to travel to an existing Honeywell site for up to four weeks of on-site and virtual self-paced training. Occasional travel to Honeywell sites may be required after the initial training period.
Apply Here (http://wm.careercast.com/texis/jobsearch/details.html?id=472ef1fb6d6500)
As a Part Time, work-from-home Customer Service Representative, you will be responsible for acting as a key contact for multiple customers on a variety of issues. Your responsibilities will include:
Constant customer interface to support order placement, tracking, or general inquiries about Aerospace products.
Support a global customer base by prioritizing critical issues and utilizing tools and resources available to ensure customer requirements are met on time.
Manage a high volume of phone, email, and fax inquiries with minimum supervision while displaying patience, sound judgment, and professionalism under pressure.
Take the initiative to resolve a wide range of customer issues and when unable to solve independently, will utilize the proper escalation path.
Key success measurements for this position may include: call performance metrics; customer satisfaction; order accuracy; effective problem resolution and effectiveness of communication with internal and external customers.
This is a part time, non-benefited opportunity (up to 19.5 hours per week).
This position requires access to a high-speed internet connection and land-line phone. This position will also require several weeks of training and you must be able to travel to an existing Honeywell site for up to four weeks of on-site and virtual self-paced training. Occasional travel to Honeywell sites may be required after the initial training period.
Apply Here (http://wm.careercast.com/texis/jobsearch/details.html?id=472ef1fb6d6500)